Short answer
Ein KI-Shopping-Assistent ist ein dialog-fähiger Algorithmus, der Produktwünsche in natürlicher Sprache versteht, gezielt nachfragt und in Sekunden die passenden Artikel liefert – inklusive erklärbarer Trefferlogik.
Results from projects (up to):
What is an AI Shopping Assistant?
Ein KI-Shopping-Assistent - auch Agentic Shopping Bot oder AI Shopping Assistant genannt - ersetzt starre Filter durch einen Chat-basierten Produktberater. Mithilfe agentischer KI wird jedes Produkt zu einem eigenen Agenten, der seine Attribute kennt und sich nur dann meldet, wenn eine Anfrage wirklich passt.
0 zero hits and a conversion rate increase of up to 110%
Why does my E-Commerce in DACH need a shopping agent?
Relevance in real-time
German-speaking customers expect immediate, precise results.
Fewer returns
Tailored suggestions reduce wrong purchases by approximately 25%.
GDPR-compliant data storage
Hosting in the EU data center (Frankfurt/Main) meets strict DACH guidelines.
Explainable AI
Transparent attribute weighting strengthens trust and meets BaFin requirements.
Three core benefits for your online shop
Chat-based product search
shorter customer journey
Agent-based catalog logic
no dead ends
Automatic personalization
higher cart values
How does the agentic approach work?
Upload catalog (Shopify, Shopware, Magento).
Agent generator checks each SKU, assigns attributes by relevance.
Runtime module: Only relevant product agents are activated for a request.
Explain-Panel zeigt: Warum sehe ich dieses Produkt? - perfekt für Trust und Regulatoren.
Frequently Asked Questions
What is an Agentic Shopping Assistant?
An Agentic Shopping Assistant is an AI-powered advisory instance in the online shop. It understands purchase intent, asks targeted follow-up questions when needed, and explains product recommendations transparently – like an experienced sales advisor. Unlike classic search and chatbots, AGINITY uses multiple specialized AI agents that analyze requests and catalogs in parallel, without using external vector databases.
What is the difference between an Agentic Shopping Assistant and a chatbot?
A chatbot answers predefined questions or retrieves answers from stored documents. An Agentic Shopping Assistant actively searches the entire product catalog, understands the context of a request (e.g. "quiet laptop for home office") and justifies each recommendation with specific product attributes. The result: higher purchase confidence and measurably fewer returns.
How do I integrate the AI shopping assistant into my shop?
A JavaScript snippet is sufficient; there are plugins for Shopify and Shopware.
Does the AI store personal data of my buyers?
No. All requests are pseudonymized and processed exclusively in the EU tenant.
What does an AI shopping assistant cost?
Pay-per-use: You only pay per processed search query – no fixed costs.
Does the assistant also work on mobile devices in Switzerland?
Yes, the widget is responsive and meets the Swiss Accessibility Guidelines.